Benz houston north

Schedule an appointment today! See store for complete guarantee, warranty and service contract details. Sales: Service: Transmission: 6-Speed Automatic. Transmission: Automatic. Salesman was very responsive and interested in securing my business.

He even continued to text with me after I settled on a vehicle from another dealership. Well done. Things don't always go the way you want but evertime we express a concern, the dealership team responded well. Thank you Mercedes-Benz of Houston North.

Salesman Gordon Barnes was awesome even days after the sale when I had questions. Great place to buy a car. Very helpful! They went out and sent me photos as they had not been uploaded to the web site!!

I received a fair deal on both the car and my trade-in. Overall it was a good experience. I tried to purchase a pre-owned car from this dealership. My experience was absolutely terrible! I found the car online and visited to see in person and then discuss price.

They basically refused to budge off of the list price. I tried again to offer a higher price and they would not budge. They informed me that someone else was ready to buy the car for list price so I left. Recieved a call later stating that the deal fell through so I ask them about the price. Sales person informed me that the list price was several thousand below what the price should have been and they had changed it to the "right" price. Heres the good parrt However since I had seen the old list price online his manager was willing to accept the old list price.

How absurd and insulting! I have to say I expected more from a Mercedes dealership. I have worked with Lexus in the past and had a very professional and curteous experience. I am happy to say I found the same car with another dealer out of state. Purchased a brand new car, paid cash via a bank transfer.

Salesperson requested my social security number. I refused and then he mentioned it's only to register the vehicle with Texas DOT. So in order to get over the paperwork I gave them my SSN. Later found out they ran a credit report under false pretense. Called manager who said it was an autonation policy to run credit report even for those paying cash. They never agreed to make a note on my credit files that they pulled without permission. Use another dealer, these autonation dealers are now too big and only care about the sale Came from out of town to purchase a new E-Class Coupe because of this dealer's willingness to make a good deal.

Because of what I wanted, we had to order the car from Germany and it arrived in about 2 months time. We did the deal over the phone and email. They helped me work through getting a USAA discount. They very clearly spelled out the invoice price on the car, the MSRP and the price they wanted for the car, which was in line with what my internet research indicated. They were willing to trade my 10 year old vehicle and agreed to a price site unseen to them that was in line with a trade-in value indicated by Kelly Blue Book and Edmunds.

On arrival at the dealership, everything was ready to go. No change or haggling on the agreed price; they looked at my trade-in and gave me the agreed to price. They found a lender in Houston that matched a lender that I had lined up in my home town, so I am going with their lender. The paper signing was all computerized and easy to go with. The vehicle checkout went well and gave a good overview of the vehicle's features.

This was probably the easiest car buying experience that I have had. I felt good coming out of the dealer because everything was pre-agreed to so I didn't have to wonder after I left if I had made some mistake in the deal.

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July 18, Read More. Quality of Work. Overall Experience. Employees Worked With. Tsao Nguyen. Report Print. Helpful 0. June 17, They will fight May 22,