Our spacious one- and…. Advertise with Us. Website Directions More Info. Phone number Camelback Properties Apartments Furnished Apartments. Sunshine Apartments Apartments. Sterling Place Apartments Furnished Apartments. Diamonte on Bell Apartments Furnished Apartments. Parkside Townhomes Apartments Townhouses. The people at the office will not help you at all. Which is terrible.
Murano west management is the most disespectful people Ive had to deal with in a long time. Ive been a resident for almost two years and its always something with these guys. They lie about when they are turning the AC on and on top of it they really dont care about their residents.
In the begaining of May I went to the office to let them know i wanted to upgrade to a two bed room since my lease was expiring and im a student. The location is close to my school i was going to deal with them for another year and save money but today was the final straw. My girlfriend and I had been lead on told that they had a two bedroom for us and had us file paper work and even give them money towards the new unit around may 1st.
Today we were told to come in to finish the paper work, we came in and the manager Gerimiah basically told us we were out of luck that some new tenants were going to get the two bedroom over us. We did everything they asked, they took advantage and ended up taking a new tenant over someone who had already been here for two years and pays multiple months of rent at a time with my student loans. Only good thing I can say about this bedbug infested complex in the two maintense guys are really down to earth and do not reflect the idiots working in the office.
Total pieces or work. No AC for two weeks they didnt care enough to hire 24hour services because there cheap. Pools is always green maintenance never does there job they over flow the pool practically every day and leave. They blow the leafs around but never pick them up grass is falling apart because they never water. Palm tree leaves everywhere to lazy to pick up. That could be why the wall has fallen down 3 times onto cars. To bad for them I was smart and took pictures of every inch of my apartment complex you should to.
Oh also if they say there going to do something get it in writing if they say something will be fixed and its not write it down what day and time. Horrible company just a slum small apartments two faced staff sucks. Nice area, clean, safe, quiet, and management is always helpful and easy to talk to.
A pleasure to stay here. I moved here in September of and this is by far the best complex Ive lived in thus far; I truly recommend. If I absolutely had to say one thing I dont like about the place I itd be the kitchen, it is ridiculously small. Its manageable, definitely for one person, but were talking one drawer and smaller than normal fridge.
I understand there isnt much they could do now with the ways these were built, so I can move past it. In the end its a flaw I can live with due to everything else I get. This is the safest ive ever felt in a complex, especially for being a 21 yr old female living alone for the first time. Its clean, quiet, safe, gated, and the landscape is well kept. Pool is clean and not packed with people.
All the apartments are surrounding the pool so youre close. I really enjiy how small the comolex is. The office staff is the best. They really want to take care of you and build a community. The property manager Eddie will take the time to get to know his residents and cares for your concerns, which was definitely a first. I loved my large vanity in the bathroom. Built in drawers and cabinet in theroom along with a walk in. I have recommended and have had friends move in.
The best part are the atmosphere. Well kept, quiet, everyone keeps to themselves but are all friendly enough to say hello. Im lucky to have found an affordable, clean, utility included apartment in a great area that has managed to stay free of dangerous or strange behavior.
Its great for those starting out or someone who just needs the basics. Lastly, I had to give it only 4 stars due to the laundry situation, 1. I give hones feedback because I do recommend living here. This was my first apartment and I can honestly say it was horrible! First off the apartment when I first moved in , the drawers did not work , they were broken! And then my daughter cut herself 3 times because nails were sticking out the carpet who ever put the carpet in the apartment did not do such a great job obviously then to top it off customer service sucks!
I thought I lost my key to the apartment so I called the receptionist she is amazing and she stated she would inform maintenance to make another key for me whole day goes by I go to the office and Nope no key! Didnt bother to call me and inform me they did not have a spare key to my apartment , no communication at all since maintenance couldnt call the receptionist and inform her of the issue with the key , then, the bathroom outlet did not work and the power in the bathroom for some reason would shut off, so I informed the manager Eddie he is so great!
And he informed maintenance to please fix it , the guy came over and was rude! Terribly rude! The maintenence guy tells me do you use this outlet alot? Me confused says umm not really why? He replies okay problem solved just dont use it hmm whats the point of calling maintenance! At that point I just said forget it, Im waiting until the lease is up and Im out! Then later on my fridge broke , they gave me another one and not a surprise the freezer worked amazing except for the fridge , honestly if they had more people like Eddie the manager and the receptionist i think her name is Daisy,the place would be alot better because they actually have awesome customer service skills and Eddie does a awesome job resolving issues and getting things done , if I could rate this 0 starts I would ,.
This place is a dump. Things dont work and when you put in a request to fix them they may or may not come. Ive also had a cockroach problem since Ive been here that their pest control service cant seem to control very well. The exterior walls have fallen on cars and caused damage to them, and the AC went out last month for four or five days until it was finally fixed. What a mistake it was moving here. Had a few issues with my apartment, but as usual Eddie the manager was on it.
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